Privacy Policy
SIGMA GYMNASTICS CLASS4KIDS PRIVACY POLICY
ClassForKids understands that your privacy is important to you and that you care
about how your personal data is used. We respect and value the privacy of
everyone who visits this website, www.classforkids.co.uk (“Our Site”) and will
only collect and use personal data in ways that are described here, and in a way
that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your
acceptance of this Privacy Policy is deemed to occur upon your first use of Our
Site and you will be required to read and accept this Privacy Policy when signing
up for an Account. If you do not accept and agree with this Privacy Policy, you
must stop using Our Site immediately.
1. Definitions and
Interpretations
“Account”
means an account required to access and/or use certain areas and
features of Our Site;
“Data
Protection
Legislation”
means (i) the Data Protection Act 2018 (DPA) (ii) the General Data
Protection Regulation ((EU) 2016/679) (GDPR) and any national
implementing laws, regulations and secondary legislation, for so long as
the GDPR is effective in the UK, and (iii) any successor legislation to the
Data Protection Act 2018 and the GDPR, in particular the Data Protection
Bill 2017-2019, once it becomes law.
“Cookie”
means a small text file placed on your computer or device by Our Site
when you visit certain parts of Our Site and/or when you use certain
features of Our Site. Details of the Cookies used by Our Site are set out in
Part 14, below; and
“Cookie
Law”
means the relevant parts of the Privacy and Electronic Communications
(EC Directive) Regulations 2003;
2. Information About CLASS 4KIDS
Our Site is owned and operated by CLASS 4 KIDS LTD, a company registered in
Scotland under number SC458210, whose registered office is at 3rd Floor, 180
W George St, Glasgow, Scotland, G2 2NR.
Data Protection Officer: Kevin Macdonell
Email address: support@class4kids.co.uk
Postal Address: Floor 3, 180 W George St, Glasgow G2 2NR
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain
links to other websites. Please note that we have no control over how your data
is collected, stored, or used by other websites and we advise you to check the
privacy policies of any such websites before providing any data to them.
4. What is Personal Data?
Personal data is defined by the GDPR as ‘any information relating to an
identifiable person who can be directly or indirectly identified in particular by
reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to
be identified. Personal data covers obvious information such as your name and
contact details, but it also covers less obvious information such as identification
numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to
uphold:
a) The right to be informed about our collection and use of your personal data.
This Privacy Policy should tell you everything you need to know, but you can
always contact us to find out more or to ask any questions using the details in
Part 15.
b) The right to access the personal data we hold about you. Part 13 will tell you
how to do this.
c) The right to have your personal data rectified if any of your personal data held
by us is inaccurate or incomplete. Please contact us using the details in Part 15
to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose
of any of your personal data that we have. Please contact us using the details in
Part 15 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or
purposes.
g) right to data portability. This means that, if you have provided personal data to
us directly, we are using it with your consent or for the performance of a contract,
and that data is processed using automated means, you can ask for a copy of
that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling.
For more information about our use of your personal data or exercising your
rights as outlined above, please contact us using the details provided in Part 15.
Further information about your rights can also be obtained from the Information
Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you
have the right to lodge a complaint with the Information Commissioner’s Office.
6. What Data Do We Collect?
Depending upon your use of Our Site, we may collect some or all of the following
personal and non-personal data (please also see Part 14 on our use of Cookies
and similar technologies):
● Name;
● Date of birth;
● Gender;
● Address;
● Email address;
● Telephone number;
● IP address;
● Web browser type and version;
● Operating system;
● A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;
7. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data.
This may be because the data is necessary for our performance of a contract
with you or because you have consented to our use of your personal data. Your
personal data will be used for the following purposes:
● Providing and managing your Account;
● Providing and managing your access to Our Site;
● Personalising and tailoring your experience on Our Site;
● Supplying our services to you. Your personal details are required in order for us to enter into a
contract with you.
● Personalising and tailoring our services for you.
● Communicating with you. This may include responding to emails or calls from you.
● Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-
out at any time by managing your account preferences.
● Analysing your use of Our Site and gathering feedback to enable us to continually improve Our
Site and your user experience.
With your permission and/or where permitted by law, we may also use your
personal data for marketing purposes, which may include contacting you by
email and telephone and text message with information, news, and offers on our
services. You will not be sent any unlawful marketing or spam. We will always
work to fully protect your rights and comply with our obligations under the GDPR
and the Privacy and Electronic Communications (EC Directive) Regulations
2003, and you will always have the opportunity to opt-out.
Third Parties whose content appears on Our Site may use third-party Cookies, as
detailed below in Part 14. Please refer to Part 14 for more information on
controlling cookies. Please note that we do not control the activities of such third
parties, nor the data that they collect and use themselves, and we advise you to
check the privacy policies of any such third parties.
We use the following automated systems for carrying out certain kinds of
profiling. If at any point you wish to query any action that we take on the basis of
this or wish to request ‘human intervention’ (i.e. have someone review the action
themselves, rather than relying only on the automated method), the GDPR gives
you the right to do so. Please contact us to find out more using the details in Part
15.
● The following automated profiling may take place:
● Recognising your child’s upcoming birthday and highlighting it to clubs that they attend
● Using class, location, age, booking status, payment status and other status level information to
enable filtering of information
8. How Long Will You Keep My Personal
Data?
We will not keep your personal data for any longer than is necessary in light of
the reason(s) for which it was first collected. Your personal data will therefore be
kept for the following periods (or, where there is no fixed period, the following
factors will be used to determine how long it is kept):
Name and contact details for each data subject (parent): 5 years
Data subject (parent) and/or (child) address: 5 years
Data subject (child) name, date of birth and gender 5 years
Name, telephone number and relationship to child for emergency contacts:
5 years
Any medical information that a parent deems relevant to their child’s
participation in classes: 5 years
Answers to any additional questions that a specific club deem relevant to
their Club or activity: 5 years
Notes taken by a Club connecting to a specific data subject (child): 5 years
Technical activity tracking during use of Our Site: 90 days
9. How and Where Do You Store or Transfer
My Personal Data?
We will only store or transfer your personal data within the European Economic
Area (the “EEA”). The EEA consists of all EU member states, plus Norway,
Iceland, and Liechtenstein. This means that your personal data will be fully
protected under the GDPR or to equivalent standards by law. From time to time it
may be necessary to store or transfer personal data outwith the EEA and where
such storing or transferring is required we will only do so in accordance with the
Data Protection Legislation.
The security of your personal data is essential to us, and to protect your data, we
take a number of important measures, including the following:
● Personal data may be transmitted over secure networks only, transmission over unsecured
networks is not permitted in any circumstances;
● Personal data may not be transmitted over a wireless network if there is a wired alternative that is
reasonably practicable;
● Personal data contained in the body of an email, whether sent or received, should be copied from
the body of that email and stored securely. The email itself should be deleted. All temporary files
associated therewith should also be deleted using permanent deletion of the email from trash;
● Where personal data is to be transferred in hardcopy form it should be passed directly to the
recipient; and
● All personal data to be transferred physically, whether in hardcopy form or on removable
electronic media shall be transferred in a suitable container marked “confidential”.
● No personal data may be shared informally and if an employee, agent, sub-contractor, or other
party working on our behalf requires access to any personal data that they do not already have
access to, such access should be formally requested from Kevin Macdonell
support@class4kids.co.uk ClassForKids, Floor 3, 180 West George Street, G2 2NR;
● No personal data may be transferred to any employees, agents, contractors, or other parties,
whether such parties are working on our behalf or not, without the authorisation of Kevin
Macdonell support@class4kids.co.uk ClassForKids, Floor 3, 180 West George Street, G2 2NR;
● Personal data must be handled with care at all times and should not be left unattended or on view
to unauthorised employees, agents, sub-contractors, or other parties at any time;
● If personal data is being viewed on a computer screen and the computer in question is to be left
unattended for any period of time, the user must lock the computer and screen before leaving it;
and
● Where personal data held by us is used for marketing purposes, it shall be the responsibility of
Kevin Macdonell support@class4kids.co.uk ClassForKids, Floor 3, 180 West George Street, G2
2NR to ensure that the appropriate consent is obtained and that no data subjects have opted out,
whether directly or via a third-party service such as the TPS.
● All passwords used to protect personal data should be changed regularly and should not use
words or phrases that can be easily guessed or otherwise compromised. All passwords must
follow recognised industry best practises. All software used by us is designed to require such
passwords;
● Under no circumstances are passwords to be written down or shared between any employees,
agents, contractors, or other parties working on our behalf, irrespective of seniority or department.
If a password is forgotten, it must be reset using the applicable method. Our IT staff do not have
access to passwords;
● All software (including, but not limited to, applications and operating systems) shall be kept up-to-
date. Our IT staff shall be responsible for installing any and all security-related updates not more
than six months after the updates are made available by the publisher or manufacturer;
● No software may be installed on any of our owned computers or devices without the prior
approval of the Kevin Macdonell support@class4kids.co.uk ClassForKids, Floor 3, 180 West
George Street, G2 2NR.
10. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any
purposes, subject to one important exception.
In some limited circumstances, we may be legally required to share certain
personal data, which might include yours, if we are involved in legal proceedings
or complying with legal obligations, a court order, or the instructions of a
government authority.
11. How Can I Control My Personal Data?
11.1 In addition to your rights under the GDPR, set out in Part 5, when you
submit personal data via Our Site, you may be given options to restrict our use of
your personal data. In particular, we aim to give you strong controls on our use of
your data for direct marketing purposes (including the ability to opt-out of
receiving emails from us which you may do by unsubscribing using the links
provided in our emails and at the point of providing your details and by managing
your Account.
11.2 You may also wish to sign up to one or more of the preference services
operating in the UK: The Telephone Preference Service (“the TPS”), the
Corporate Telephone Preference Service (“the CTPS”), and the Mailing
Preference Service (“the MPS”). These may help to prevent you receiving
unsolicited marketing. Please note, however, that these services will not prevent
you from receiving marketing communications that you have consented to
receiving.
12. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at
all. However, to use all features and functions available on Our Site you may be
required to submit or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, see Part 14.
13. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for
details of that personal data and for a copy of it (where any such personal data is
held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or
postal addresses shown in Part 15. To make this as easy as possible for you, a
Subject Access Request Form is available for you to use. You do not have to use
this form, but it is the easiest way to tell us everything we need to know to
respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is
‘manifestly unfounded or excessive’ (for example, if you make repetitive
requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 28 days and, in any case,
not more than one month of receiving it. Normally, we aim to provide a complete
response, including a copy of your personal data within that time. In some cases,
however, particularly if your request is more complex, more time may be required
up to a maximum of three months from the date we receive your request. You will
be kept fully informed of our progress.
14. How Do You Use Cookies?
Our Site may place and access certain first-party Cookies on your computer or
device. First-party Cookies are those placed directly by us and are used only by
us. We use Cookies to facilitate and improve your experience of Our Site and to
provide and improve our services. By using
Our Site you may also receive certain third-party Cookies on your computer or
device. Third-party Cookies are those placed by websites, services, and/or
parties other than us. Third-party Cookies are used on Our Site for the purposes
described below. In addition, Our Site uses analytics services provided by
Google, which also use Cookies. Website analytics refers to a set of tools used
to collect and analyse usage statistics, enabling us to better understand how
people use Our Site.
We use Hotjar in order to better understand our users’ needs and to optimise this
service and experience. Hotjar is a technology service that helps us better
understand our users experience (e.g. how much time they spend on which
pages, which links they choose to click, what users do and don’t like, etc.) and
this enables us to build and maintain our service with user feedback. Hotjar uses
cookies and other technologies to collect data on our users’ behaviour and their
devices (in particular device's IP address (captured and stored only in
anonymised form), device screen size, device type (unique device identifiers),
browser information, geographic location (country only), preferred language used
to display our website). Hotjar stores this information in a pseudonymised user
profile. Neither Hotjar nor we will ever use this information to identify individual
users or to match it with further data on an individual user. For further details,
please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about
your usage of our site and Hotjar’s use of tracking cookies on other websites by
following this opt-out link.
Type of Cookie
Fir
st
/
Th
ird
Pa
rty
Provide
r
Purpose
Functional
Fir
st
ClassF
orKids
ClassForKids use cookies and log file data to gather
information on platform visitor activity. We use this
information to facilitate the use of the platform and help to
improve the services we provide to our users. They allow us
to identify that you are moving from page to page and
maintain data as you do so. This means we can, for
example, keep you logged in as you browse the site.
Payment Th Stripe We use Stripe to facilitate payments. Stripe cookies on Our
ird Website enable secure payments. This means that we can,
for example, process a credit card payment for your class
booking.
Support
Th
ird
Interco
m
We use Intercom to provide customer support. Intercom
cookies enable information about customer experience to be
passed to our support team to help them better understand
problems if you get in touch. This means, for example, that
we can tell which web browser or device you are using.
Analytics
Th
ird
We use Google analytics to track traffic and usage patterns
on Our Site. Google cookies on Our Site enable us to
analyse how visitors are using Our Site and help us to make
informed decisions on how to improve it.
Analytics
Th
ird
Hotjar
We use Hotjar in order to better understand our users’ needs
and to optimize this service and experience. Hotjar is a
technology service that helps us better understand our users
experience and this enables us to build and maintain our
service with user feedback. .
Campaign
management
Th
ird
Google We use Google advertising to track the incoming results of
advertising that we run on Google’s advertising network.
Google advertising cookies on Our Site enable us to analyse
how our advertising is performing.
Social
Th
ird
Social
,
Facebo
ok etc)
We use cookies from social sharing sites like Facebook and
Twitter so that we can share content that you find interesting
via your social networks.
Analytics
Th
ird
Hubspo
t
We use Hubspot in order to better understand our users’
needs and to optimize this service and experience.
Support
Th
ird
Hubspo
t
We use Hubspot to provide customer support. Hubspot
cookies enable information about customer experience to be
passed to our support team to help them better understand
problems if you get in touch. This means, for example, that
we can tell which web browser or device you are using.
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection,
including to make a subject access request, please use the following details:
Email address: support@class4kids.co.uk
Postal Address: Floor 3, 180 W George St, Glasgow G2 2NR
16. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for
example, if the law changes, or if we change our business in a way that affects personal
data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have
accepted the terms of the Privacy Policy on your first use of Our Site following the
alterations. We recommend that you check this page regularly to keep up-to-date.